Buses in the West Midlands are run by different companies called operators.
You can buy bus tickets:
- on the bus
- at a travel centre
- with a Swift pay as you go card
- with the operator’s mobile app
Use our ticket finder to find the best value ticket for you. You can also find bus timetables online. If you’re not sure of your route, you can:
We provide bus stations and travel hubs (interchanges) across the region. Travel hubs are where buses, trams and trains meet. They help you change easily from one mode of transport to another.
If you're buying a ticket on a bus, you have to use the exact change or a Swift card. Some bus operators also accept contactless bank cards.
There are lots of bus operators in the region. Most of them have brand new buses. Some buses have free wifi and USB charging points.
You can find out which operator runs your bus service online
The bus operators are part of the West Midlands Bus Alliance. They have a joint customer charter. This explains what you can expect when you travel on a bus in the region.
You can hire a bus for a community group trip from community transport operators.
You can request a bus stop or shelter if you think one needs to be added or upgraded.